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  1. Help Center
  2. DELIVERIES & PARCEL TRACKING

DELIVERIES & PARCEL TRACKING

  • To which countries do you deliver ?
  • How long does it take to receive your delivery ?
  • What are the delivery options in France and Belgium ?
  • What are the delivery options in the United States ?
  • What are the delivery options in United Kingdom ?
  • What are the delivery options in Europe ?
  • What are the delivery options in Spain ?
  • What are the internatiional delivery options ?
  • What are the delivery options in China ?
  • What are the delivery options in Hong Kong ?
  • How can I track my parcel ?
  • I wish to change my delivery address
  • I have an issue with my delivery
  • What can I do if my delivery is delayed ?
  • What can I do is my parcel is marked as "delivered" but I didn't receive it ?
  • What can I do if my parcel is damaged ?
  • Will I have to pay customs duties when I receive my order ?
  • Are there any delivery restrictions ?
  • My parcel has been returned to the sender
  • How long does it take to collect my parcel from a Point Relais or Pickup Point ?
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