RETURN & REFUND
- How long do I have before returning an item ?
- How do I return an item from France and Belgium ?
- How do I return an item bought within the European Union ?
- How do I return an item bought outside the European Union ?
- How do I return an item bought at a Rouje outlet ?
- Can I exchange an item bought online in France and the European Union ?
- How long does it take for a refund ?
- Did you receive the items I returned ?
- Can I exchange an item bought in store ?
- What can I do if I received a damaged item ?
- What can I do if I receive an item different from the one I ordered ?
- What can I do if my parcel is missing an item I ordered ?
- I have already uploaded my returns form but would like to change the items returned
- Is it possible to return an item ordered online directly in store ?
- My parcel was delivered but I still didn't get my refund
- Can I exchange an item bought online outside the European Union ?
- How will I be refunded for returning an order paid for with a gift card only ?
- How will I be refunded for a return order paid for with a gift card and other payment methods ?